I am an experienced socio-behavioral researcher who has worked extensively in applied and academic research across multiple sectors, with a focus on the social aspects of knowledge and information systems, technology use, and healthcare. My earlier research in academia and international development explored global systems of measurement in aid programs centered on transparency and accountability, and the ways in which they were used and transformed by local communities affected by those technocratic interventions. This background informed my subsequent work in IT that enabled me to help bridge the gap between software design and the vernacular experiences of users in the workplace, schools, and homes.

In my current role as a full-time Market Research Lead Consultant supporting Kaiser Permanente’s Hawai’i region, I continue to lead projects that allow me to navigate between macro systems and locally sensitive strategies in order to contribute to the design of initiatives that meet both community needs and organizational goals. I work closely with internal partners and the wider community on critical issues related to the healthcare market.

When not busy with my day job, I can be found engaging with my side passion: museums and heritage sites.